Get in Touch With Us

Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach us and what you can expect once you do.

The Best Way to Reach Our Team

Email is the most reliable channel for getting in touch. We read every message that comes in and aim to respond within two working days. Send your note to [email protected].

A little context speeds things up. Let us know upfront whether your message is about a specific platform, a correction, or general feedback, and we can route it to the right person faster.

What We Can and Cannot Help With

We are an independent comparison site covering sweepstakes and social casino platforms such as those featured in our rankings — including Crown Coins, SplashCoins, Casino.Click and others. We can help with questions about how the sweepstakes model works, how our editorial ratings are put together, or where to find more detail on a particular offer.

What we cannot do is handle account issues, redemption requests, identity verification, or payment problems on your behalf. Those matters sit with the individual operator, not with us. If your welcome bonus hasn't credited, your Sweepstakes Coins redemption is delayed, or your ID verification is stuck, contact the platform's own support team directly — usually through the help section inside the app or on its website. We simply do not have access to any operator's customer accounts.

Common Reasons Readers Get in Touch

• General questions — If something about how Gold Coins, Sweepstakes Coins, or the "no purchase necessary" entry option works is unclear, ask and we'll explain it in plain terms.
• Corrections and updates — Sweepstakes casino terms, eligible states, and redemption thresholds change often. If you notice something on our site that looks out of date, we want to know.
• Content suggestions — Want to see a particular platform reviewed, or a specific state's rules covered in more depth? Tell us what would be useful.
• Method questions — If you're curious how we arrived at a rating or ranking, we're happy to explain the criteria we weigh, and to confirm that no operator pays for a better position on our list.
• Responsible play concerns — If you or someone you know is struggling with how much time or money is going into casino-style games, mention it in your message and we'll point you toward appropriate support resources.

How We Handle Editorial Accuracy

Our rankings and offer details are checked against publicly available operator information as of {{ '2026-09-02' }}, but sweepstakes casino terms, eligible states, and bonus structures can change without much notice. Availability of any platform we mention varies by state, and some jurisdictions restrict or prohibit sweepstakes casino operators altogether — operators also choose for themselves which states they serve. If you spot a discrepancy between what we've published and what an operator currently offers, flagging it helps us keep the site accurate for other readers. We'd rather correct a mistake quickly than leave it standing.

For a broader look at platforms outside the traditional sweepstakes model, our page on Best Non GamStop Casinos 2026 covers a related but distinct category worth understanding before you decide where to play.

What Happens After You Send a Message

Every email is read by a real member of our editorial team — we don't rely on automated replies as a substitute for an actual answer. Our target turnaround is two working days, though it can run a little longer during busier periods. If your question needs more research (for example, confirming a state's current eligibility rules for a specific operator), we'll say so rather than guess.

Before You Write In

A few quick checks can save you time:

1. If your question is about eligibility, remember that most platforms require players to be 18 or older, though some set the minimum at 21 — check the specific operator's terms rather than assuming.
2. If it's about redemption, note that platforms typically require identity verification and have minimum redemption thresholds, so delays are often part of the standard process rather than an error.
3. If it's about state availability, keep in mind that laws and operator policies change, so what was true last year may not hold today.

We appreciate readers who take the time to write in, whether it's praise, a correction, or a tough question. It genuinely shapes how we keep this site useful and current.